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| 2019 Smart Decision Guide To Hospitality Revenue Management |
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| Starfleet Research has released its long-anticipated 2019 Smart Decision Guide to Hospitality Revenue Management. Now in its fifth edition, this title is widely considered to be the hotel industry’s most authoritative and comprehensive resource on this topic. The new edition is now available for complimentary access. Read more |
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| Global CRM Study |
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| This is the second article in a preview series of H2C’s Global CRM Study, a collaborative report that leverages interviews and a global survey to explore the current state of CRM in the hospitality industry. Read more |
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| Hotel Development Cost Survey |
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| Each year, HVS researches and compiles development costs from our database of actual hotel construction budgets. This source now provides the basis for our illustrated total development costs per room/per product type. Read more |
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| Global Hotel Construction Pipeline |
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| Lodging Econometrics (LE) recently compiled construction pipeline counts for every country and market around the world. Their analysts state that the total global construction pipeline ascended to a record high of 14,051 projects/2,327,923 rooms, a 9% increase in projects and an 8% increase in rooms year-over-year (YOY). The report summarizes development in 176 countries worldwide. Read more |
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| How Top-Performing Restaurants Optimize The Guest Experience |
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| This article is adapted from the new Starfleet Research study 'How Top-Performing Restaurants Optimize the Guest Experience,' now available for complimentary access. Read more |
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| Technology Investment Priorities For Hotels |
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| Chain hotels 77% more likely to increase technology investments, while independent counterparts prioritize room renovation Read more |
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| Asia Pacific Airline Trends |
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| Moderate growth in air passenger demand; further weakness in air cargo markets Read more |
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| Restaurant Trends |
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| Update from Restaurantdata.com on growing and emerging restaurant concepts Read more |
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| Conversational Marketing |
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| Lodging Interactive’s Founder and CEO, DJ Vallauri, discusses the importance of conversational marketing and why every hotel should prepare to leverage the new Facebook social media messaging platform in 2020. Read more |
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| Hotelier’s Guide To 2020 Digital Marketing & Technology Budget Planning |
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| Budgeting season is a time to analyze your hotel’s marketing and technology initiatives from the previous year and set a new plan in action to start off 2020 on the right foot. When putting together your budget, think about upgrades your property needs to make regarding your digital technology and marketing strategy. Read more |
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