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| Machine Learning |
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| Amazon frequently receives credit for successfully employing machine learning to engage consumers and drive sales with its well-known recommendation engine, which generates 35% of the company’s revenue, according to McKinsey. However, competitor Walmart has a surprising amount of machine learning activity going on behind the scenes. Read more |
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| American Customer Satisfaction Index (ACSI) |
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| Customer Satisfaction in Airlines and Travel Websites on the Rise, While Hotels Lose Ground Read more |
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| Hotel Industry Performance Americas |
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| For the first quarter of 2019, hotels in Central/South America reported an increase in occupancy of 0.6% to 58.1%, a decrease in ADR of 4.5% to $100.35 and a 4% decrease in RevPAR to $58.27. Read more |
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| Online Hotel Booking Trends |
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| An analysis by SiteMinder today reveals that online hotel bookings in France are set to increase four percent in 2019 – a growth rate not seen by the nation’s hoteliers in four years. Read more |
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| Hotel Industry Performance Europe |
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| For the first quarter of 2019, Europe saw occupancy dip 0.2% to 63.7%, ADR increased 1.6% to €101.28 ($112.96) and RevPAR rose 1.3% to €64.56 ($72). Read more |
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| Hotel Robots |
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| Chief problems occur when the robot cannot recognize operation commands, when guests must repeat their request, and when the robot isn’t actually programmed for a particular operation. Asked what services they expect from a hotel robot, guests cited food distribution, delivering goods, handling check-in and checkout, and providing travel information and consumption recommendations. Read more |
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| Market Report Arlington |
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| Both the hotel landscapes in North and South Arlington continue to evolve as the city remains an entertainment capital of the state and as new commercial development helps spur new hotel construction. Read more |
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| Hotel Development Dubai |
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| A design hotel for music lovers will open in the historic old quarter of Dubai in 2022. Fourth location after Amsterdam, Stuttgart and Vienna. Read more |
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| Study - Impact Of Review Content On The Booking Behavior |
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| New White Paper Explores the Travel Needs and Expectations of Millennials and Generation Z - Respondents Reveal What Review Attributes Influence Their Booking Decisions Read more |
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| Driving Direct Bookings |
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| The campaign, created by Gravia Media, aims to eradicate the misconception that booking accommodation through online travel agencies is cheaper. Read more |
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| Hotel Opening Boston |
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| Four Seasons Hotel One Dalton, Boston is now confirming reservations for arrivals beginning in late spring. Read more |
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| The End Of Mini Bars |
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| Our world, and how we interact with it, is primarily defined by the digital transformation that constantly unfolds across industries and consumer touch-points. The 'hot' new product of two years ago, might no longer be available today. The traditional cassette tape player and Walkman were replaced by the once revolutionary iPod shuffle, which has since been replaced with iPhones brimming with complex capabilities. Read more |
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