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| Hotel Industry Innovation |
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| The hotel industry’s innovation challenge was on full display at last week’s HSMAI Digital Marketing and Strategy Conference in New York City. Read more |
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| Deceptive Online Hotel Booking Sites |
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| Expedia, Booking.com, Agoda, Hotels.com, ebookers and trivago have been investigated over high-pressure selling tactics and misleading discount claims, the competition watchdog says. Read more |
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| Energy Savings As A Service |
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| In a positive move for hospitality businesses across the United States, Onsite Utility Services Capital (OUS Capital) has launched an energy efficiency upgrade program that requires zero capex budget and incurs zero debt. Read more |
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| Hospitality Merchandising Technology |
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| Nor1 celebrates achievements in development, product launches, client wins, acquisitions and global expansion in 2018, poised for strong 2019 Read more |
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| Online Travel Agencies (OTAs) |
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| Munro was testifying before a Senate hearing into a proposed Amendment to Treasury Laws aimed at ensuring offshore-based multinationals pay their fair share of tax in Australia and prevent passing on any tax increases directly to contracted accommodation providers. Read more |
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| Management Appointment INTELITY |
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| Following its recent funding announcement, INTELITY hires key players to aid in its plans to expand into new markets and verticals Read more |
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| The Hyperconnected Guest Experience |
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| With the onset of 2019, we’ve stumbled upon a rather interesting (albeit, integral) crossroads in the hospitality realm. As consumer technology continues to expand its influence and popular adoption across industries, brands are realizing mounting pressure to adapt to this new age of technological personalization and hyper-connectivity. Why? Because with heightened technology and uninhibited connection across platforms, comes higher stakes and those companies who fail to keep up are, simply put, at risk of being left behind. And rest assured, hotels are no different. Read more |
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| Thought Leadership |
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| A Successful Guest Engagement Strategy Begins with The Property’s Business Objectives, Then Leverages Technology to Create A Personalized Guest Journey Read more |
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| Hotel Booking Trends |
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| Varying from direct hotel websites to a new host of third-party channels, the diversity of the lists this year reflects a rise in consumer choice that is forcing hotels to compete for business on more booking channels than ever before. Read more |
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