Hungry passengers at Ontario International Airport (ONT) have even more to look forward to with the opening this week of WPizza by Wolfgang Puck and Einstein Bros. Bagels. The arrival of the two highly popular brands continues ONT's initiative to transform dining and retail concessions. WPizza is located in Terminal 2 while Einstein Bros operates in Terminal 4.
"Our customers are showing their confidence in ONT by utilizing the airport in record numbers," said Alan D. Wapner, president of the Ontario International Airport Authority (OIAA). "Our promise is to provide a comfortable, satisfying customer experience, and the addition of enormously popular dining brands with high-quality food choices available morning, noon and night shows we are living up to that commitment."
Under an agreement announced last May, concessionaire Delaware North Companies Travel Hospitality Services Inc. is investing $6 million over 18 months to rebrand and refurbish the food and beverage concessions it operates in ONT's terminals.
Other new brands coming to ONT include Cross Grain Brewhouse, a brewpub and restaurant featuring local craft beers, Harvest & Grounds, a Euro-American coffee shop and bakery, and Plane Box Grab & Go in Terminal 2. Wahoo's Tacos & More, Rock & Brews and a newly renovated Coffee Bean & Teal Leaf will occupy space in Terminal 4.
"WPizza and Einstein Bros. Bagels are two brands that really resonate with travelers because they offer high-quality and diverse menu items adapted for the convenience of an airport," said Kevin Kelly, president of Delaware North's travel business. "We know travelers at ONT will love these new choices, and we look forward to adding even more dining options as we continue to open new restaurants later this year."
The agreement with Delaware North is expected to generate net revenue of $12.9 million over 10 years for the OIAA. Product prices charged to customers will not be more than 10% above the non-airport price for food and beverage, down from 18% under the previous concession agreement.
More concession announcements will be made in the coming months.
A separate initiative with Hudson Group and HG ONT Retailers Joint Venture, which includes a capital investment of at least $2.4 million by the concessionaire, is underway to similarly rebrand and remodel ONT's retail operations.
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