Excerpt from Today\'s Hotelier
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Reputation Management
5 Engagement Strategies for Every Hotelier's Operational Mix - Today's Hotelier
- June, 13 2016
- Lodging Interactive
Every hotelier knows what reputation management is all about, right? I mean, itÂ’s all about responding to guest reviews on sites like TripAdvisor and Yelp. WhatÂ’s the big deal?
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