T.G.I. Friday's Restaurants Located in the UK Deploy MICROS Suite of Products in All Locations
System Will Include RES3000, Kitchen Display System, Mobile MICROS, RES Product Management, mymicros.net, and MICROS Workstation 4s
MICROS Systems, Inc. (NASDAQ:MCRS) , a leading provider of information technology solutions for the hospitality industry, and Whitbread Group PLC, a United Kingdom based T.G.I. Friday's franchisee, are pleased to announce that all of Whitbread's 43 T.G.I. Friday's restaurants will be upgrading their current MICROS point-of-sale with MICROS RES3000 for point-of-sale, MICROS Kitchen Display System for kitchen management, Mobile MICROS for tableside ordering, mymicros.net for real-time business intelligence, and RES Product Management for inventory management, all operating on MICROS Workstation 4 touch screen terminals.
Whitbread has chosen MICROS RES3000, along with Mobile MICROS as its technology platform to support tableside ordering as well as "chip and pin payment," the credit card security standard being adopted in the United Kingdom along with other European and Asian countries.
"Whitbread has enjoyed a very strong partnership with MICROS for many years," stated James Jackson, Director of Outlet IT. "Whitbread has sought to lead the industry with its use of technology to improve service for guests whilst enhancing efficiency and profitability. We performed an extended evaluation of Mobile MICROS hand-held terminals for tableside ordering and payment using various metrics to determine the returns from this technology, including better service for guests, faster table turns, check averages, and labour cost savings. We have had great feedback from staff and guests, and are very pleased with the results and decided to deploy Mobile MICROS to all our T.G.I. Friday's restaurants as the primary tool for servers to place orders."
"We are pleased to continue our partnership with Whitbread as it seeks to lead the industry with MICROS technology," stated Frank Ward, Managing Director for MICROS-Fidelio UK. "With the total MICROS solution, including the award winning MICROS Kitchen Display System, mymicros.net, and MICROS's Product Management, Whitbread's T.G.I. Friday's restaurants will provide fast, efficient service with excellent food quality, all while increasing table turns and check averages, which will directly improve its revenues and profits."
About Whitbread Restaurants
Whitbread is the UK's largest full-service restaurant operator, managing over 1,400 outlets across brands. Brands include: pub restaurants, Brewers Fayre and Beefeater; Brewsters, the family restaurant brand; and Costa, the UK's leading coffee store brand. In addition, Whitbread operates Pizza Hut UK under a joint venture agreement with Yum! Brands and American restaurant and bar, T.G.I. Friday's under franchise from T.G.I. Friday's Inc.
For more information on Whitbread Group PLC or any of its business divisions, please visit their website at http://www.whitbread.com/.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 200,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 20,000 hotels worldwide, as well as point- of-sale and loss prevention products through its subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.
Whitbread has chosen MICROS RES3000, along with Mobile MICROS as its technology platform to support tableside ordering as well as "chip and pin payment," the credit card security standard being adopted in the United Kingdom along with other European and Asian countries.
"Whitbread has enjoyed a very strong partnership with MICROS for many years," stated James Jackson, Director of Outlet IT. "Whitbread has sought to lead the industry with its use of technology to improve service for guests whilst enhancing efficiency and profitability. We performed an extended evaluation of Mobile MICROS hand-held terminals for tableside ordering and payment using various metrics to determine the returns from this technology, including better service for guests, faster table turns, check averages, and labour cost savings. We have had great feedback from staff and guests, and are very pleased with the results and decided to deploy Mobile MICROS to all our T.G.I. Friday's restaurants as the primary tool for servers to place orders."
"We are pleased to continue our partnership with Whitbread as it seeks to lead the industry with MICROS technology," stated Frank Ward, Managing Director for MICROS-Fidelio UK. "With the total MICROS solution, including the award winning MICROS Kitchen Display System, mymicros.net, and MICROS's Product Management, Whitbread's T.G.I. Friday's restaurants will provide fast, efficient service with excellent food quality, all while increasing table turns and check averages, which will directly improve its revenues and profits."
About Whitbread Restaurants
Whitbread is the UK's largest full-service restaurant operator, managing over 1,400 outlets across brands. Brands include: pub restaurants, Brewers Fayre and Beefeater; Brewsters, the family restaurant brand; and Costa, the UK's leading coffee store brand. In addition, Whitbread operates Pizza Hut UK under a joint venture agreement with Yum! Brands and American restaurant and bar, T.G.I. Friday's under franchise from T.G.I. Friday's Inc.
For more information on Whitbread Group PLC or any of its business divisions, please visit their website at http://www.whitbread.com/.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 200,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 20,000 hotels worldwide, as well as point- of-sale and loss prevention products through its subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.
