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  Restaurant News Resource - Stark Service Solutions Articles

 Sunday September 7th, 2008 
  Page 1 of 1  
Stark Service Solutions Hospitality Teaser: Achieve Perfect 10 Scores This Month in Your Staff Knowledge Ratings!
Staff Knowledge. It's a common question on guest opinion surveys. One of the easiest to score a perfect ten. The simplicity of a guest as...
2008-06-03   Management more...
 
Stark Service Solutions Hospitality Teaser: How Would Your Guests Answer The Question: Is Hospitality Alive at ...
Is Hospitality 'Alive' at your property? Can it be heard, seen and felt by your associates and guests or is it the opposite? Is it absent...
2008-05-05   Management more...
 
Stark Service Solutions Hospitality Teaser: The Sound of Hospitality - Can Your Guests Hear It?
It's more than the words. It's more than the voice tone. Yes, the Sound of Hospitality is heard loud and clear when a culture of professi...
2008-04-07   Management more...
 
Stark Service Solutions Hospitality Teaser: Guest Recognition - When It's Most Important & How to Show It!
Perhaps, more than at any other time, guest recognition is most essential when a breakdown in the guest's experience has occurred and the...
2008-03-03   Management more...
 
Stark Service Solutions Hospitality Teaser: Customer Service Basics
In today's highly competitive business world companies are constantly striving to improve the odds that potential customers will choose t...
2008-02-07   Management more...
 
Stark Service Solutions How To Make F&B Stand For Financial Benefit - By Keith Williams
In today's ever increasing competitive hotel market, General Managers are expected to lead their competition on all fronts. As a former G...
2007-11-26   Food and Beverage more...
 
Stark Service Solutions Why Even The Best General Managers Experience Disappointing Guest Satisfaction Ratings ...
A perfect 10 begins upon arrival. Yet many end up rating their experience in the 7's or 8's not a 10. Why does this happen? How does that...
2007-10-29   Employment more...
 
Stark Service Solutions Enjoy Superior Associate Satisfaction Survey Scores Within Six Months - By Naomi Stark
While the concept of associate opinion surveys is a good one, they often backfire. Why?
2007-09-11   Employment more...
 
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