Restaurant News Resource - HTrends News

Every once in awhile an author’s think-piece hits the bulls-eye. A recent article by Elizabeth Green titled ‘Building a Better Teacher’ (New York Times, March 7, 2010) does just that. But what does this have to do with hospitality? Actually, it’s a no-brainer. - More

Nowadays, differentiation is one of the main goals every Hotel aims to as a company, because it has been demonstrated that it influences the positioning and achievement of competitive advantages in the international market. Hotels have thus developed dissimilar strategies to achieve differentiation and obtain the success sought. However, it is w... - More

Property Improvement Plans or PIPS, are a reality to today’s hotel owners and management groups. If a property is part of a franchised system, dealing with PIPS can be an expensive proposition both at the time of sale as well as in continuing operations. The purpose of PIPs is to keep properties in compliance with all existing and new bra... - More

When the economy slows, many businesses react by retrenching and cutting costs in order to weather the downturn.
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The 108-year-old NYC landmark hotel has an interesting and unique history. Here’s its classic story. - More

If anything strikes fear in the hearts of hoteliers these days, it’s social media. Seemingly overnight, we’re expected to tune in to dozens of websites each day to make sure no one has badmouthed us or posted an embarrassing video. If they have, we’re obliged to respond in a courteous, guest-is-always-right manner, knowing that ev... - More

Spa Benchmarking is one of the 'hottest' topics in the spa and hospitality industries. It is a relatively new discipline; therefore, it is filled with challenges and opportunities. While spa benchmarking studies are very much needed, not all studies are useful... some can actually be quite damaging and harmful. - More

Isn't That Like A Hotel Offering 3 Nights For The Price of 2? - More

10 essential web features lodging providers must have to surge ahead in this new decade - More

As I continue to speak before hospitality associations and management groups, I have come to believe that the focus of leadership in this industry must evolve with speed and clarity. - More