Ovation Brands Selects Cloud-based MICROS Simphony and MICROS ICare As Its Next Generation Technology Solution for All Locations
- May, 14 2014
- MICROS Systems
MICROS Systems, Inc. (NASDAQ: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Ovation Brands, operator of Old Country Buffet®, HomeTown® Buffet and Ryan's® brands, has selected MICROS cloud-based Simphony™ along with MICROS iCare™ Gift and Loyalty solution for all of its 337 locations. The solution, which supports the Ovation Brands mobile strategy for future table-side ordering and line management, is hosted in MICROS' Data Center. The roll-out of MICROS Simphony began in April 2014 and is scheduled to conclude in the fall. The roll-out of MICROS iCare will follow.
Ovation Brands selected MICROS Simphony for its ability to easily manage the entire Ovation Brands enterprise from a single location in the cloud, while standardizing its technology across all 337 locations. Ovation Brands is also benefiting from Simphony's web services architecture, which enables easy system growth and deployment, the elimination of back-office servers in stores, a lower total cost of ownership, and eases the process of upgrading to newer versions of software. Simphony's POS design supports full resiliency, guaranteeing that the systems will remain fully operational in the event of internet failure.
With MICROS' iCare Gift and Loyalty solution, Ovation Brands is able to track and analyze customer activities. MICROS iCare's real-time, stored value and loyalty tracking with coupon issuance and redemption, will increase customer visits and spending. All of these valuable components enable Ovation Brands management and staff to spend more time focusing on the business and guest experience and less time managing technology.
"We are committed to providing our team members with a POS system that will allow them to do their job more efficiently, while creating a better guest experience for our guests," stated Patrick Benson, Senior Vice President of IT for Ovation Brands. "We are impressed with MICROS' tablet strategy, and we look forward to implementing mobile POS and guest engagement for table-side ordering and line management."
"We are very pleased that Ovations Brands selected MICROS as its technology partner and understands the value in standardizing its operations with cloud-based tools that simplify deployment, maintenance and support," stated Ed Chapel, Executive Vice President, US & Canada Food & Beverage for MICROS Systems, Inc. "Simphony will provide Ovation Brands the enhanced technology and control needed to better operate its business now and in the future."
Ovation® Brands currently operates 337 restaurants in 35 states, comprised of 328 steak-buffet restaurants and nine Tahoe Joe's Famous Steakhouse restaurants. The restaurants are principally operated under the Old Country Buffet®, HomeTown® Buffet and Ryan's® brands. Ovation employs over 17,000 team members and serves approximately 100 million customers annually. Corporate headquarters are based in Greer, SC. For more information, visit www.OvationBrands.com.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides leading enterprise-wide applications, services and hardware for the hospitality and retail industries. Serving an extensive portfolio of clients worldwide, MICROS solutions are utilized in hotels, casinos, table and quick service restaurants, retail, leisure and entertainment, fuel and convenience, cruise, and travel operations in more than 180 countries, and on all seven continents. MICROS combines its industry knowledge and expertise to provide cloud-based, mobile and on premise solutions that allow its clients to streamline operations and successfully engage their customers.
MICROS applications include point of sale, property management, central systems, business intelligence, eCommerce, loyalty, CRM, loss prevention, distributed order management, labor management, inventory management, and merchandise planning solutions. MICROS services include hosting and SaaS, platform implementation and integration, strategic business consulting, interactive marketing, design services including creative and user experience, and managed services. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality and retail industries, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at www.micros.com or send an email to firstname.lastname@example.org.
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