Quick Service Restaurant Holdings Selects the MICROS' Cloud-based Simphony™ Enterprise Solution for Its Network of Over 550 Stores

The cloud-based MICROS Simphony Enterprise solution, to be self-hosted and systematically implemented across 550+ stores, will include point of sale, labor and the MICROS Kitchen Display System (KDS).

May 1, 2014 - 13:48
MICROS Systems, Inc. (NASDAQ: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Quick Service Restaurant Holdings (QSRH) has selected MICROS Simphony™ for its three iconic Australian brands, Red Rooster, Oporto, and Chicken Treat. The cloud-based MICROS Simphony Enterprise solution, to be self-hosted and systematically implemented across 550+ stores, will include point of sale, labor and the MICROS Kitchen Display System (KDS).

The QSRH Group was formed in 2007, and has restaurants located across Australia and New Zealand.  The combination of the Red Rooster, Chicken Treat and Oporto brands provides a very strong, diversified quick service restaurant network.  Today, 80% of QSRH is under franchise operation.  The Group has aggressive growth plans for the future which include the development of new stores and an extensive refurbishment program.

"We are very excited to have selected MICROS' next generation cloud point-of-sale solution," stated Simon Peach, Finance Director and Chief Operating Officer for QSRH. "MICROS Simphony will provide our enterprise with the best tools to drive sales and achieve improved speed of service, while allowing us to deliver improved central support services and menu maintenance to our extensive network of franchisees, all in the cloud. We are excited about the opportunities MICROS offers to enhance further the customer experience, including tablets for queue busting, loyalty and digital programs. The interaction with the MICROS team as we went through the feasibility process has been first class and, as we continue to expand beyond our current estate, we truly believe MICROS is the right partner to grow with us."

Stefan M. Piringer, President, MICROS Asia Pacific added, "We are honored to partner with such an innovative and forward-thinking company. MICROS Simphony delivers a true enterprise solution that links POS transactions and back office functions, streamlines business management, increases employee productivity and helps deliver greater customer satisfaction. As the MICROS Simphony solution offers a flexible configuration that can scale from a single location to hundreds of sites across brands and time zones, it is the perfect choice for QSRH."

About Quick Service Restaurant Holdings
Quick Service Restaurant Holdings (QSRH) is wholly Australian owned and is home to three iconic Australian chicken brands - Red Rooster, Chicken Treat, and Oporto. While the QSRH Group was formed in 2007, the three brands have combined operational experience in excess of sixty years and employ more than 14,000 people in its restaurants. Currently the Group has approximately 600 restaurants located across Australia and New Zealand. The combination of the Red Rooster, Chicken Treat and Oporto brands provides a very strong, diversified quick service restaurant network across Australia.

About MICROS Systems, Inc.
MICROS Systems, Inc. provides leading enterprise-wide applications, services and hardware for the hospitality and retail industries. Serving an extensive portfolio of clients worldwide, MICROS solutions are utilized in hotels, casinos, table and quick service restaurants, retail, leisure and entertainment, fuel and convenience, cruise, and travel operations in more than 180 countries, and on all seven continents. MICROS combines its industry knowledge and expertise to provide cloud-based, mobile and on premise solutions that allow its clients to streamline operations and successfully engage their customers. 

MICROS applications include point of sale, property management, central systems, business intelligence, eCommerce, loyalty, CRM, loss prevention, distributed order management, labor management, inventory management, and merchandise planning solutions. MICROS services include hosting and SaaS, platform implementation and integration, strategic business consulting, interactive marketing, design services including creative and user experience, and managed services. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality and retail industries, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.