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Restaurant Industry News |
Tuesday December 2nd, 2008 |
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WNS Announces Details of Partnership with Church's Chicken |
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WNS (Holdings) Limited (NYSE: WNS), the parent company of WNS Global Services, a leading offshore business process outsourcing (BPO) provider, today announced details of a worldwide partnership with Church's Chicken(TM).
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The partnership will focus on finance and accounting (F&A) processes for restaurants owned by Church's throughout its worldwide network, which includes locations in 16 countries and Puerto Rico. Church's and WNS believe their relationship signifies the first time a U.S. restaurant company has outsourced 100 percent of its F&A processes overseas.
WNS will handle functions such as accounts receivables, accounts payables, bank account reconciliation and general ledger maintenance. As part of the agreement, WNS also will maintain the Enterprise Resource Planning (ERP) platform that provides both technology and processing services for the finance and accounting functions that are being outsourced.
Through this partnership, Church's says it expects to achieve significant efficiency gains, which fit within the brand's core value proposition. Moreover, Church's says this agreement will provide it with the resources and capital it needs to add an additional 15 restaurants over the course of the five-year contract with WNS.
'This partnership with Church's is an excellent addition to our growing list of retail clients,' said Eric Selvadurai, chief executive officer of WNS' Enterprise Services, the business unit that includes F&A processes. 'We continue to build our expertise across functional capabilities and vertical industries. A client of Church's stature further validates WNS' strategy and reinforces our belief that our approach is on the right track for WNS and our clients.'
Harsha V. Agadi, president and chief executive officer of Church's, said the company 'is confident this partnership will provide new resources and allow us to better manage our business more effectively and efficiently. WNS has a unique blend of F&A and retail experience that clearly differentiates it from other BPO providers, and that is why we chose WNS.'
Enterprise Services is one of WNS' two functional business units, which cut across its industry specializations in travel, banking, financial services and insurance. In addition to F&A processes such as accounts payable and receivable, cash management and consolidation, Enterprise Services also provides processes related to human resources and supply chain management. Clients include Tesco, the UK's largest supermarket and the fourth-largest retailer in the world; Centrica, a leading UK utility; a Fortune 500 provider of transportation, logistics and supply chain management solutions, and a New York Stock Exchange-listed provider of transportation, e-commerce and information services.
WNS will begin processing transactions on behalf of Church's beginning January 1, 2007.
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