Restaurants Attracting Stimulus Dollars - By Joe Dunbar
Based on a very unscientific survey of local restaurants, I have noticed a pickup in mid-week traffic. Parking lots have gone from nearly empty in March to spotty on slower nights. Weekends are still jammed here in Northern Virginia. ...more

Personalized Hospitality Excellence Still A Deliverable! - By Doug Kennedy
Despite all the negative publicity we read these days about the erosion of customer service, genuine, authentic hospitality is still being delivered daily by frontline superstars. ...more

Why Sensitivity Training Is Insensitive and Patronizing - By Simma Lieberman
I've often been asked if I 'do sensitivity training' - I found myself getting irritated by the very term 'sensitivity training', and didn't know why I had such a visceral reaction. ...more

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AAA Finds Sluggish Economy Creates Summer Travel Bargains
Despite a down economy and rising fuel prices, millions of Americans plan to travel this summer. ...more

Oil-Fueled Catastrophe in the Airline Industry Would Cripple U.S. Economy and Eliminate American Jobs
The skyrocketing price of aviation fuel will have devastating implications far beyond new surcharges for checked bags and in-flight beverage services according to a new study prepared by the Business Travel Coalition (BTC). ...more

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Chevys Fresh Mex Continues National Expansion
Opens 4th San Jose Regional Location - Chevys Fresh Mex to Open in Market Center ...more

Papa John's Signs Development Agreement to Open 100 Restaurants in Malaysia
Papa John's International, Inc. (Nasdaq: PZZA) today announced the signing of a development agreement with Berjaya Pizza Company Sdn Bhd, to open 100 Papa John's restaurants in Malaysia over the next 10 years, with the first slated to open later this year. ...more

Arby's Signs Development Agreements for 35 New Restaurants in Thirteen States
Arby's Restaurant Group, Inc., a subsidiary of Triarc Companies, Inc. (NYSE: TRY, TRY.B), announced today that it has signed development agreements with new and existing franchisees to open an additional 35 Arby's(R) restaurants throughout the U.S. ...more

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Hospitality leaders call sustainability a key priority
Industry, academic leaders address opportunities at panel led by Cornell School of Hotel Administration ...more

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