Using Downtimes to Boost Production & Cut Costs - By Ken Burgin
Downtime is when staff cost nothing for the extra tasks you give them. ...more

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Restaurant Trends - Growing And Emerging Concepts - Data reflects change and activity from January 12, 2008 to May 12, 2008
Update from Restaurantchains.net on growing and emerging restaurant concepts ...more

Top Cornell Hospitality Quarterly Article of 2007 Examines Revenue Consequences of Satisfied Restaurant Customers
Restaurant managers have long suspected that satisfied customers are a key to a successful restaurant, but until recently, no research study had established this profitable connection. ...more

Customer Satisfaction Halts Slide, Glimmer of Hope for the Economy?
Southwest Airlines, AT&T, Pizza Hut, McDonald's Gain, US Airways, Continental Airlines, Sprint Nextel, Comcast Tumble ...more

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Nobu sushi chain to open hotel, condos in downtown NYC
Nobu, the pricey sushi restaurant chain, is branching out into the hotel business. ...more

Brinker International Signs Franchise Agreement to Develop Restaurants in Toronto
Brinker International, Inc. (NYSE:EAT) announced an agreement with Top Down Enterprises, Inc. (TDE) to develop five new Chili's Grill & Bar(R) restaurants in the Southwest Greater Toronto Area including Brampton, Hamilton, Kitchener, Mississauga, Richmond Hill and Oakville. ...more

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Joe's Crab Shack Introduces New Menu and Beverages
Matthew Dunn, Joe's Crab Shack Executive Chef and Director of Culinary, mixes in some 'turf' with the addition of a 12 oz. Ribeye and keeps the 'surf' with the Seafood Fun-do, a Joe's Crab Shack take on fondue. ...more

Now Available at Trump International Hotel & Tower Chicago: The Mar-A-Lago Turkey Burger, Declared by Oprah Winfrey as a Top Pick for Summer
Oprah Winfrey's quest for the most delicious turkey burger in the country has come to a successful finale. ...more

Starbucks Scores Top Customer Satisfaction Rating in American Customer Satisfaction Index
Starbucks (Nasdaq:SBUX) scored the top rating for customer satisfaction among the U.S. largest Limited Service Restaurant chains in the 2008 American Customer Satisfaction Index (ACSI) released today. ...more

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