2010-03-17
Attendees donate teddy bears to firefighters to share with local children, and distribute restaurant gift cards to Ronald McDonald House - More
2009-11-18
Restaurant trainers, hotel trainers and human resource professionals gather to learn and employ practical techniques from expert speakers. - More
2009-09-16
Companies want recruits who 'think like an owner'; that is, managers who demonstrate entrepreneurial aptitude and skills, think on their feet and possess good problem-solving abilities. Jeffrey Elsworth talks about the characteristics of people who think like owners, how trainers can look for those traits in hiring and develop those traits in tr... - More
2009-09-02
CHART Celebrating 40th Anniversary Year in San Francisco and New Orleans - More
2009-08-19
Every organization undergoes change, like the cliché says, 'Change is inevitable.' Change can cause disruption to an organization and compromise its growth. But if managed properly, transition can go smoothly and leave everyone feeling empowered. - More
2009-08-04
How you attract, hire, train, develop and treat your front-line employees is commonly known as the one true strategy to provide great guest service. In lieu of managers doing all of the work themselves, a specific culture must be created and fostered to secure commitment from the employees to stick around and deliver the desired service. This ... - More
2009-07-28
Trainers share knowledge with women from Transitional Housing, Inc. of Cleveland - More
2009-07-22
The Council of Hotel and Restaurant Trainers (CHART) (www.chart.org) will present the 2009 Commitment to People Award to David Overton, Founder, Chairman & CEO of The Cheesecake Factory Incorporated, who will be honored at the Commitment to People Awards Gala on Monday evening, July 27, 2009, during CHART's 78th semi-annual hospitality training ... - More
2009-07-14
Today, because of globalization and the enormous amount of information to which we all have access, we are experiencing more competition. This has brought about important changes in organizational leadership strategies and practices. Over the coming decade, this challenging economy could very well accelerate the changes that business leaders wil... - More
2009-06-25
This DiscoverLink session is focused on key clients describing how they have used E-Learning to bring value to their organization, meet complex business needs, and foster cultures that value customers and customer service. - More
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