2010-03-02
A new set of profiles of ten innovative service companies demonstrates the use of technology to create benefits for both customers and companies. The profiles are presented in a new report from the Cornell Center for Hospitality Research. - More
2010-02-17
The Cornell Center for Hospitality Research (CHR) has posted the proceedings of its inaugural Sustainability Roundtable. - More
2010-02-09
Exclusive Tiers, Direct Rewards Are Most Effective Approaches - More
2010-02-05
New Series from Cornell Center for Hospitality Research Presents Capsule Research Findings - More
2010-01-18
Venerable food court remains a top choice, but not for everyone - More
2009-12-15
Hotel managers must find ways to handle email interruptions, but they also need to be responsive to customer emails. - More
2009-11-23
High Performance in Hotels Calls for Different Tactics for Different Employee Types - More
2009-11-11
Managers and employees must build relationships with residents - More
2009-11-02
Travel Research Says Hotels Gain Reservations Over and Above the Online Agent Volume - More
2009-10-14
Standard Revenue-Management Rate Adjustments Show Same Effect as Hotel Foreign Exchange Hedging, according to New Report - More
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